Privacy policy

Last Updated: 7 March, 2026

This Privacy Policy describes how Mexorr ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from https://mexorr.com (the "Site").

  1. INFORMATION WE COLLECT

When you visit our Site, we automatically collect:

IP address Browser type and version Device information Pages you view How you interact with our Site Cookies and similar tracking technologies

  1. HOW WE USE YOUR INFORMATION

We use your information to:

Process and fulfil your orders Send order confirmations and shipping updates Provide customer support Prevent fraud and security risks Improve our Site and services Send marketing emails (with your consent — you can unsubscribe anytime)

  1. HOW WE SHARE YOUR INFORMATION

We share your information with trusted service providers:

Shopify — Powers our online store (Privacy: https://www.shopify.com/legal/privacy) Payment Processors (Shopify Payments/Stripe) — Processes payments securely. We do not store your full credit card details. Shipping Carriers (An Post, DPD Ireland) — Delivers your orders Google Analytics — Helps us understand how customers use our Site (Opt-out: https://tools.google.com/dlpage/gaoptout)

We may also share your information to comply with laws, enforce our policies, or protect our rights.

  1. INTERNATIONAL DATA TRANSFERS

Some of our service providers are located outside Ireland and the EU (including the United States and Canada). We ensure appropriate safeguards are in place when transferring your data internationally in compliance with GDPR.

  1. YOUR RIGHTS

As an Irish resident you have the right to:

Access your personal information Correct inaccurate information Request deletion of your information Restrict how we use your information Object to processing Withdraw consent for marketing

To exercise your rights: Email support@mexorr.com

To make a complaint: Contact the Data Protection Commission (DPC) at data protection or call 01 765 0100

  1. COOKIES

We use cookies to:

Keep your shopping cart active Remember your preferences Analyze Site usage (Google Analytics) Show you relevant advertisements

You can control cookies in your browser settings. Note that disabling cookies may affect Site functionality.

Opt out of targeted ads: Facebook: https://www.facebook.com/settings/?tab=ads Google: https://adssettings.google.com

  1. DATA RETENTION

Order data: 7 years (Irish tax law requirement) Marketing data: Until you unsubscribe Analytics data: 26 months

  1. SECURITY

We use SSL/TLS encryption and industry-standard security measures to protect your information. However no online transmission is 100% secure.

  1. CHILDREN'S PRIVACY

Our Site is not intended for anyone under 18. We do not knowingly collect information from children.

  1. MARKETING EMAILS

You can unsubscribe from marketing emails anytime by:

Clicking "Unsubscribe" in any email Emailing support@mexorr.com with "UNSUBSCRIBE"

You will still receive order-related emails such as confirmations and shipping updates.

  1. CHANGES TO THIS POLICY

We may update this policy from time to time. The Last Updated date will reflect any changes. Continued use of our Site means you accept the updated policy.

12. CONTACT US

Email: support@mexorr.com

Phone: +353899436303

Address: 15 Jones' Road, Drumcondra, Dublin, D03PD73. Ireland. 

Hours: Monday–Friday, 9:00 AM – 6:00 PM Greenwich Mean Time (GMT). We typically reply within 24 hours. We are not opened on Saturday, Sunday and Public Holiday. 

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